Coolmind APP – Privacy Notice

 

Thank you for using Coolmind App, a Moymer App! This Service is a mobile application brought to you by MOYMER NEGÓCIOS E SERVIÇOS EM TECNOLOGIA LTDA, a limited liability company incorporated in Brazil.

 

We wrote this Privacy Notice to help you understand what information we collect, how we use it, and what choices you have. We’ve tried our best to explain things in a simple and clear way. For capitalized terms not defined in this Policy, please refer to our Terms of Service for their respective definitions.

 

We welcome your questions and comments on this policy.

 

1. Identity and the contact details of the controller

COOLMIND APP is an app to listen to daily affirmations.

When we say “COOLMIND,” “our,” “we,” or “us,” we’re talking about MOYMER. This Privacy Notice (“Privacy Notice”) applies specifically to COOLMIND APP.

The personal data related to the use of Coolmind mobile application are controlled by MOYMER (MOYMER NEGOCIOS E SERVICOS EM TECNOLOGIA LTDA.). If you have questions about our Privacy Policy, please contact us:

MOYMER NEGÓCIOS E SERVIÇOS EM TECNOLOGIA LTDA

Rua Domingos de Morais, 2187, Bloco Paris, Cj 521

Vila Mariana, São Paulo, SP, BRAZIL, CEP 04035-000

legal@moymer.com.br

2. Personal Data Processing

2.1. Information we collect about you

 

COOLMIND APP does not collect personal information indirectly from you, and the only information it collects is that which is required in the process of enabling use, as well as that is related to the usage of COOLMIND APP, as they are indispensable for the performance of the contract held between us, as detailed below:

To access and use the application’s features, you do not need to provide any personal data to us. There is no registration required to use the platform and all of its features are available as soon as the user downloads the app.

Your progress data is stored in your own device’s cloud storage, if applicable. In this case, we may just collect information about your performance on COOLMIND APP activities, as how many affirmations you've listened to. However, we can’t relate this information to you in any way and they are used just to provide more accurate services, for example to create more useful content for our users.

When you subscribe to become a Premium member, we still don’t collect your personal data. The subscription process is held by third parties, especially your own device’s application store, who just send us a token to confirm the validity of the financial transaction.

However, we may collect and process your personal data when you contact us through our e-mail addresses. These activities are carried out to answer your requests and provide the information required by you, and this data may be used to get in touch with you later, for example to communicate with you, send you updates, newsletters, marketing materials and other information that may be of your interest. You can decide to stop getting these updates by contacting us. Despite that, when you use our form to provide improvement suggestions, we do not collect any personal data.

COOLMIND APP may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view the content faster. However, we can’t access this information, so it can't be processed by us.

2.2. Information third parties may collect about you

COOLMIND APP has some connections with other services, our partners, specially related to analytics and advertising, like Facebook (Ads, Analytics, Lookalike, Retarget), Google (Firebase, Ad Mob, Ads), Flurry (Analytics) and AppsFlyer (Ads). These activities are based on our legitimate interest and in our partners legitimate interest, as this data is important to support and enhance the services provided to you. To better understand how third parties process personal data, we recommend you to visit their privacy policies, as shown below:

COOLMIND APP may present to you links to access websites and / or other third party applications, with their own content and privacy policy. It is highly recommended that you check the rules of such policies.

It is important to notice that your mobile device may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for online behavioral advertising (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID), which may help you to control the processing of your information.

2.3. Other information collected by COOLMIND

COOLMIND APP can collect information about your device, including the hardware model, operating system and version of the device, as well as unique device identifiers (including MAC and IMEI address), browser type, language, operator and Internet Protocol identification address (IP Address) or any other means of identifying the connection with the ISP.

In case of problematic usability events, we also collect some information from the devices in order to help diagnose any problems during the usability of the services and resources of the application. So, for example, for troubleshooting purposes, if a problematic event is detected, the list of applications on your device and other information about the device's performance at the time of the event will be collected.

This information is collected, based on our legitimate interest, to always provide a better service to you, using this information to promote technical improvements in our application, as well to guarantee that the contract between us is executed properly, for example when this data is processed to troubleshoot purposes.

3.    How we share your information

 

COOLMIND shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you, as better explained below:

If you want to, you may share information with third party social media:

 

 

In some cases, we may share your information with third parties:

 

In some cases, we may share your data with third parties for legal reasons:

4.    How long we keep your content:

 

We will retain your data and information as long as needed to provide you the Service as well until needed to the performance of the contract held between us.

Please be aware that we will not be able to delete any content you have shared with others or with social media sites, which only you can do directly in your social media provider. You should understand that users who see the content you provide can always save it using any number of techniques: screenshots, in-app functionality, or any other image-capture or audio recording technology. It’s also possible, as with any digital information, that someone might be able to access messages forensically or find them in a device’s temporary storage.

 

 

5.    Your rights as a personal data subject

 

Our goal is to give you simple and meaningful choices over your information. You have the rights to:

 

6.    Security

 

We take reasonable precaution to protect personal information from misuse, loss and unauthorized access.  Although we cannot guarantee that personal data will not be subject to unauthorized access, we have physical, electronic and procedural safeguards in place to protect personal information, as well as our partners and service providers.  However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. If Moymer identifies a security breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.  Moymer may also post a notice on the Moymer website or through a COOLMIND APP message if a security breach occurs.

 

7.    Children

 

Our Service is not intended for – and we do not direct them to – anyone under 13 years old, so we do not knowingly collect personal information from anyone under 13. If you find that your minor child has provided us with personal information without your consent, please contact us at help@moymer.com.

 

8.    Changes to this Privacy Policy

 

We will occasionally update this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our Service, or advances in technology. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy, which will be posted on the Services under Settings and you should regularly check for the most recent version, which is the version that applies. Please review the changes carefully. Your continued use of the Services following the posting of changes to this policy will mean you accept those changes. If you do not agree to such changes, you may stop using COOLMIND APP.

 

 

Last Update: December 10th, 2021